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COMMUNITIES CARING for COMMUNITIES
WHEN DISASTER STRIKES

by Susan Bodnar

The worshipers walked out to a blue sky and a fresh cool breeze. The service had been helpful. They saw that their friends were safe. They congratulated the heroic efforts of the rescue workers. They wept as they recounted the names of those who were missing. Two of those missing faces smiled eerily from the posters hanging on the community bulletin board. They hugged Issac who worked on the 60th floor of tower two and embraced David who had been destined for San Francisco from Newark - one flight later than the San Francisco bound plane that crashed in Pennsylvania. It seemed as though everything was back together again. The healing process could begin. 

Just then a policeman started screaming, "Get back, get back!" He forcefully ushered the pedestrians away as police cars converged on the corner. Sirens whined in the distance. "Suspicious package," he screamed, "suspicious package." Things weren't really coming back together again after all. When life has been inexorably altered, the pain is not metabolized in a conversation. The healing occurs over the course of a lifetime. 

As families around the world faced the death of loved ones, communities everywhere face the death of a dream. There are no boundaries anymore. Turning a community's infrastructure against itself in an act of violent destruction demolishes the concept of safety. Consider the images that we witnessed. Someone just like anyone you knew they were dying and said goodbye to a mother or spouse on their cell phone. Others took their last breath without even knowing it. A national monument collapsed into rubble. People tumbled high in the sky. Children in daycare screamed for mothers who may never be found. People covered in ash walked like mummies from behind walls of smoke. 

This type of destruction causes a severe and short-term split in consciousness. People react to trauma by organizing around two polar extremes: a need to be active or an almost hypnotic paralysis. While some people will feel depressed, sad, and lethargic and irritable, others will be bringing flowers to the local firehouse and delivering supplies to the rescue workers. On one corner a group of people will sing "God Bless America" by candlelight, tears streaming down their faces. On another corner a man wears a sign around his neck, "Dana will you marry me?" (She said yes.) Funerals are being prepared. Restaurants are open for business. The financial industry is back to work. Yet business card after business card lie discarded in a pile of rumble where two majestic towers once stood. 

Overtime, denial will set in and balance will recur. There will be less energy to act and, conversely, less lethargic depression. The human psyche will create the illusion that this event was somehow manageable, that it wasn't so bad. People will feel relief that ONLY 6,000 people may have perished. This denial is a necessary and important aspect of recovery. If people couldn't create distance between themselves and the event they would be too overwhelmed to begin rebuilding. Denial enables people to stabilize and structure their lives. People will stock their refrigerators, protect their homes, return to work and remain close to family members and loved ones. They express sadness and mourning in communal situations. They may shy away from meetings set up with mental health workers. Many people, even those who have been closely impacted, will find it nearly impossible to fully integrate what has happened. Most will attempt to behave as if everything is okay. 

This doesn't mean that things are okay for an individual or a community. People's first concern is to replace the structure and stability of their lives. Only when they feel relatively safe from another attack will people have the energy and psychic tolerance for the deeper healing. A terrorist assault cannot be processed in the moment. It takes, a year, or years, of living in the world to usefully heal from its impact. 

A terrorist violates communities by randomly attacking large numbers of community members. Many scarred individuals create a devastated community. Once a community has re-established its semblance of normality, it must initiate strategies to effectively contain and cope with the long-term effects of trauma. Subsequent to a terrorist attack people go on living in the world when their communities adopt care-taking strategies as part of their organizational life. Research demonstrates that relationships are the single most important factor in long-term survival and adaptation to tragedy and trauma. Rather than relying on experts to solve the emotional difficulties of their members, community leaders should utilize consultants who can help set up care-taking networks within their communities. These networks should strengthen the already existing connections between teachers and students, boss and employee, colleague and colleague. People heal best with the people they know. 

Furthermore, terrorist attacks are meant to render a community helpless. Attacks are designed to violate, humiliate, disgrace and destroy the body and the soul. The terrorist's evil defiles the boundaries of humanity and degrades the individual life. Terrorism executes the human spirit. If healing becomes too dependent upon "the expert" then the victims remain passive. Neither the individual nor the community can be regenerated from a position of helplessness. Recovery means following a call to actively live life. It is the actions of goodness that rebuild, heal and reinvigorate the human and communal soul. 

As the days, weeks, months and year go by leaders in businesses, schools, families, and civic and religious organizations face the task of recovery for individuals and for their community in what will be an uncertain world. There may be retaliations or prolonged exposure to other forms of violence. People's memories of their individual terror will leap out and grab them when they sleep, hear an airplane in the sky, or smell burning embers. The following four articles include a ten-step care-taking guide for leaders in different types of groups (family, school, business, and family). Each step describes actions of human kindness that strengthen the goodness and sanctity of human life. 

Susan Bodnar, Ph.D. is a New York City clinical psychologist and psychoanalyst with anthropological training. She has collaborated with groups that have experienced trauma to support the development of care-taking initiatives within their own communities. She is now in private practice. 

09/24/01

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